mainpragmatic Jurisdiction Notice
We at mainpragmatic operate an online gaming and sportsbook platform available in selected jurisdictions where applicable law permits. This page sets out the terms under which mainpragmatic services are made available, who is eligible to use our platform, and your responsibility to verify that access complies with the laws of your own location.
Our platform offers slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways, as well as live-dealer tables, Football betting on Liga 1 and international tournaments, and Esports markets. We support deposit and withdrawal through Indonesian payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
Before you access mainpragmatic, you should understand that services are available only where local law permits, and it is your responsibility to ensure that your use of the platform complies with the laws of your jurisdiction.
Service Availability and User Responsibility
We do not offer mainpragmatic services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access to and use of the mainpragmatic platform complies with the laws of their own region. If you are uncertain about the legal status of online gaming or sportsbook services in your location, we recommend you seek advice from a legal professional or your local regulatory authority before registering an account.
To open an account on mainpragmatic, you must:
- Be of legal age in your jurisdiction.
- Not be a resident of any jurisdiction where online gambling is prohibited.
- Provide accurate identity information during account registration.
- Complete identity verification (KYC) when requested.
We ask for basic details—your name, date of birth, email, and contact details—to keep your mainpragmatic account protected and compliant with local anti-money-laundering regulations. When we request identity documents, you upload a clear photograph of your national ID card and proof of address through our secure portal. Verification on mainpragmatic typically takes one business day. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang, as in all other locations, must verify that they meet local eligibility requirements before registering.
Your responsibility to verify local law
mainpragmatic services are available only where applicable law permits. You are responsible for ensuring that your use of the platform complies with the laws of your jurisdiction.
Data Protection and Account Security
We protect your personal data in accordance with local data protection standards. When you deposit via DANA, e-wallet, mobile banking, or any other payment method on mainpragmatic, your financial information is encrypted and processed securely. We do not share your data with third parties outside of what local law requires for identity verification and anti-fraud checks.
Account Closure and Withdrawal
You can request closure of your mainpragmatic account at any time by contacting our support team. If you have funds in your account, you will have the opportunity to withdraw them to your linked payment method—local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or another supported option—before we process the closure.
Our Commitment and Support
mainpragmatic is committed to operating transparently and in accordance with the laws of the jurisdictions where we offer services. We monitor changes in local regulation and adapt our practices accordingly. If you have legal, compliance, or jurisdiction-specific questions, or if you believe mainpragmatic is operating in violation of applicable law in your area, please contact us directly.
We welcome inquiries about eligibility, KYC requirements, payment options, or account status. Our support team can assist during weekday and weekend hours with withdrawal requests, verification delays, or any other matter relating to mainpragmatic's policies and your account security.
- Email us for legal or compliance inquiries.
- Use the live-chat widget on mainpragmatic for account-related questions.
- Contact our support team for assistance with deposits, withdrawals, or verification status.